This policy sets forth the type of information Green Wisdom Health may collect from you via this website: www.greenwisdomhealth.com (the “Website”), the way we may use such information, and the procedures we use to keep such information confidential. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
Green Wisdom Health takes every reasonable precaution to protect our users’ personal information. When users submit sensitive information via the Website, their information is protected both online and off-line.
Consent
By using the Website, you consent to the collection and use of certain information in the manner we describe and agree to be bound by the terms of use as set forth herein. By logging into your cart, you consent to periodic email notifications regarding the status of your check-out process. Additionally, you may elect to receive promotional newsletters, updates, and promotions via email.
You may opt out of these communications any time after your initial notice.
California Consumer Privacy Act (CCPA)
We do not collect or share the majority of what is defined by the State of California as Sensitive Personal Information, including your social security number, passport number, the means to access your financial account, your precise geolocation, your racial or ethnic origin, religious or philosophical beliefs, union membership, or genetic information. We do not sell any information to any third-party. We do allow (but do not require) you to store your credit and debit card information, along with your address, for future purchases and deliveries.
If you have any specific questions or concerns about the personal information we collect or the way we use it, you may contact us for more information.
Changes to this Privacy Policy
If we decide to change our policies, we will post those changes on this Website. Information collected before changes are made will be secured according to the Policy in place at the time such information is collected notwithstanding future changes to this Policy. The practices and policies in this Policy replace all previous notices or statements with respect to the same subject matter. If we make any material changes, we will notify you by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have any questions or suggestions regarding our privacy policy, please call us at 1 (903) 663-1008, or email us at janet@greenwisdomhealth.com.
Security
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose. The Website has reasonable technical and organizational security measures in place to protect the loss, misuse, or alteration of information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes.
When our registration/order form asks users to enter sensitive information, such as credit card number, that information is encrypted and is protected with the industry standard software, 256-bit SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just “surfing.”
While we use 256-bit SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.
The Information We Collect
We request information from the user on our secure order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. We may store this information securely on our server. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. If we have trouble processing an order, the information is used to contact the user. This information is only shared with other companies who work on behalf of Green Wisdom Health to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. We may also use this information to inform you of additional goods and services about which you might be interested or to customize your experience and use of the Website.
We may ask you for personally-identifying information in connection with a promotion or survey. Any email you receive from us, or third parties authorized by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future emails.
We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used.
Children Under 13
We do not knowingly collect or use personal information from children under 13. We have no way of distinguishing the age of individuals who address our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. If we learn that we have received personal information from an individual under the age of 13, we will delete the information.
Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
Cookies and Other Tracking Technologies
Technologies such as: cookies or similar technologies are used by Green Wisdom Health and our partners, affiliates, or analytics or service providers [e.g. online customer support provider, etc.]. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
The use of tracking technologies by our third party [partners, affiliates, service providers] is not covered by our privacy policy. Technology limitations do not enable us direct access or control over such technologies.
The Way We Use Information
Our goal is to provide products that best meet your needs; therefore we evaluate your personal interactions with us in an effort to bring you the products which best suit your tastes. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our site’s content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services, and promotions. At times, we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience, or requests, which we may use to customize our products and services for you.
If you place a request for products or services, we use your personal information to ship your order. If the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number, and expiration date, and tracking information from checks or money orders.
If Green Wisdom Health is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive, and to provide you with a more personalized experience.
The content may not be available for use outside of the United States. Green Wisdom Health makes no representation that any content is appropriate or available for use outside the United States, its territories, possessions and protectorates. If you choose to access the Site from other locations, you do so on your own initiative and at your own risk. You are responsible for complying with local laws, if and to the extent local laws are applicable. You specifically agree to comply with all applicable laws concerning the transmission of technical data exported from the United States or the country you reside in.
Sharing with Service Providers
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us. These services may include payment processing, fulfilling orders and delivering packages.
Links
The Website contains links to other sites. Green Wisdom Health is not responsible for the privacy practices or the content of such other sites. By including links to other websites, we neither endorse such sites nor guarantee that the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies of each may differ from ours. This privacy statement applies solely to the Website.
Social Media Widgets
This Website includes Social Media Features, such as the Facebook and Twitter buttons and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
Public Profiles
The profile you create on the site will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.
Unsolicited Ideas
We welcome feedback, questions, and comments about our products, services, and this Website. As a general policy, we do not accept unsolicited ideas for products or services through this Website. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of Green Wisdom Health and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you.